BUSINESS
DESPITE GRAY AREAS, MARTINEZ STILL LIVES A VERY COLORFUL LIFE
In one way, Frank Martinezıs life could be described as colorful. Conversely, he has been a man who lived out much of his faith in the gray areas ...
TAX REFUNDS THAT LAST
For many taxpayers, receiving their income tax refund is a moment of glory, the windfall they wait for year after year. Often it is viewed as a ³bonus² or ³free money ...
KATHY IRELAND TALKS ABOUT HER MISTAKES
American supermodel, actress, author, and entrepreneur, Kathy Ireland has one of the most recognizable faces in the world today, having been featured on the covers ...


Business Proverbs

Do you demonstrate to your employees effective customer service?

The apostle Paul wrote, “...be imitators of me” (1 Corinthians 4:16 NAS)

Nothing will train staff more effectively in delivering customer service than watching a manager personally deliver service. Encourage new employees to see how you meet customers’ needs, and then ask that they imitate your service delivery. Encourage questions to improve understanding, then watch them perform tasks necessary to dole out service.

Business Proverbs is a free daily e-mail service provided by Steve Marr of Tucson, Ariz. Visit www.businessproverbs.com.

Good News, etc., P.O. Box 2660, Vista, CA 92085-2660
Phone: (760) 724-3075 * Fax: (760) 724-8311 * E-Mail:
info@goodnewsetc.com